Front Desk Staff Job at Burn Boot Camp QC, Charlotte, NC

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  • Burn Boot Camp QC
  • Charlotte, NC

Job Description

About the Role

Are you passionate about fitness, community, and creating a welcoming environment? We’re looking for a Front Desk superstar to join our team! This role is the heartbeat of the gym —responsible for delivering an exceptional member experience and supporting the daily operations of our fitness facility. We are specifically looking for someone that is available from 445am - 730/8am.

In this role, you’ll be the first impression for new members and the friendly face our community looks forward to seeing. If you thrive in a fast-paced, team-oriented environment and align with our core values—Act with Integrity, Lead with Passion, Stay Hungry, and Be Humbly Confident—we want to hear from you!

Responsibilities

  • Create a warm, welcoming experience for every member and guest
  • Manage membership inquiries, sign-ups, and trial follow-ups
  • Assist with membership sales and promote programs, challenges, and events
  • Handle phone calls, emails, and member communications professionally
  • Engage daily with members via in-person interactions and online platforms
  • Contribute to social media content and community engagement
  • Maintain facility cleanliness, organization, and retail displays
  • Report any facility maintenance needs promptly
  • Attend weekly and monthly team meetings
  • Collaborate with the team to ensure a smooth and positive member experience

What We’re Looking For

  • A people-first mindset with strong communication skills
  • Highly organized, dependable, and detail-oriented
  • Team player who thrives in a collaborative environment
  • Passion for health, fitness, and community engagement
  • Positive, can-do attitude and willingness to learn
  • Availability for flexible shifts (mornings, mid-days, evenings)

Our Core Values

  • Act with Integrity – Do the right thing, always.
  • Lead with Passion – Bring energy and enthusiasm to everything you do.
  • Stay Hungry – Strive for growth and continuous improvement.
  • Be Humbly Confident – Carry yourself with confidence while respecting others.

Why You’ll Love It Here

  • Fun, high-energy environment with a strong sense of community
  • Opportunity to impact lives and support members on their fitness journey
  • Flexible scheduling for work-life balance
  • Part-time role with growth potential within the company
  • Free membership after 90 days
  • Discounted retail and nutrition products
  • End-of-year incentives

Ready to make an impact? Apply today and join a team that’s passionate about changing lives!

Job Tags

Flexible hours, Day shift,

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