Patient Care Navigator (Medical Assistant)- 244678 Job at Medix™, Bronx, NY

SS8yaml4dnRPMVF4Rk9Rc0MyU0lydW9INXc9PQ==
  • Medix™
  • Bronx, NY

Job Description

Job Title: Patient Care Navigator

Position Type: Full-Time | Regular

Location: Bronx, NY

Position Summary

We are seeking a compassionate and detail-oriented Patient Care Navigator to join our healthcare team. This individual will play a vital role in supporting patients through all aspects of their care journey—helping them schedule appointments, access community resources, and overcome barriers that impact their health and well-being. The ideal candidate is proactive, organized, and deeply committed to ensuring every patient receives the support they need to achieve positive outcomes.

Key Responsibilities

  • Schedule patient appointments, follow-ups, and diagnostic tests.
  • Ensure completion of referrals, imaging, and specialty visits.
  • Track and follow up on missed appointments or delayed care.
  • Coordinate transportation and interpreter services as needed.
  • Reinforce clinician instructions to promote adherence to care plans.
  • Identify and connect patients with community resources such as housing, food assistance, and transportation programs.
  • Refer patients to social work, behavioral health, case management, or financial counseling as appropriate.
  • Help patients express their questions and concerns to the care team.
  • Ensure patient values and preferences are integrated into care decisions.
  • Support patients in overcoming barriers such as language, financial challenges, or lack of health literacy.
  • Assist with insurance-related tasks, including prior authorizations and coverage verification.
  • Document all encounters and care coordination activities in the EMR.
  • Communicate patient updates and needs to physicians, nurses, and other team members.
  • Conduct reminder calls for appointments or preventive health screenings.
  • Engage high-risk or disengaged patients to re-establish care.

Qualifications

  • Education: High School Diploma or equivalent required.
  • Certification: Graduate of an approved Medical Assistant program.
  • Experience: Previous experience in a medical setting or at least 2 years of relevant work experience preferred.
  • Skills:
  • Strong communication and interpersonal skills.
  • Bilingual preferred.
  • Proficient in basic computer technology and electronic medical records.
  • Must successfully complete organizational orientation and training requirements.

Why Join Us

This is an excellent opportunity for someone passionate about patient advocacy and care coordination to make a meaningful difference in the lives of patients every day. You’ll work as part of a supportive, multidisciplinary team dedicated to improving access, quality, and patient satisfaction.

Job Tags

Full time, Work experience placement,

Similar Jobs

MileHigh Adjusters Houston Inc

Independent Insurance Claims Adjuster in Granite Falls, North Carolina Job at MileHigh Adjusters Houston Inc

IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for...

All Weather Insulated Panels

Territory Sales Manager Job at All Weather Insulated Panels

 ...Are you a results-driven sales professional with a passion for building lasting relationships? Join our team at AWIP as a Territory Sales Manager and take charge of driving growth in the Commercial Industrial (C&I) market across the Dallas region. Essential Functions...